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Frequently Asked Questions

Can you assist with Complete Memorial Planning Assistance?

We are here to assist in obtaining the most suitable memorial for your loved one. This ranges from selecting the right memorial design and stone, advising on a suitable inscription, handling the permit application process and keeping you informed throughout the 10 Key Stages.

Which memorials are suitable for our cemetery or churchyard?

Each Cemetery and Churchyard have unique regulations as to which Memorial will be permitted into their location. Having been an established Stonemasons since 1979, we have compiled a huge database of regulations enabling us to be able to accurately guide you to a suitable memorial for your location. Whether it’s a Headstone, Full Kerbed Memorial or Cremation Memorial we have you covered.

Why can't I place an order directly from the site?

As buying a memorial is a very personal process, we believe our service should be too. We like to engage with our clients to ensure that every detail has been covered from the material, inscription (wording on the memorial) and designs to create a unique and lasting tribute for your loved one. Why not get in touch today and let us guide you through the process?

Where can you deliver to?

We have been delivering Nationwide for over 40 years. Whether it be Aberdeen, Birmingham, Cardiff, Derby, Exeter, Glasgow, Hull, Ipswich, London, Manchester, Norwich or Southampton, we are more than happy to deliver & fix your memorial. If you live between John O Groats and Lands End we can help!

Are there additional charges for delivery and installation?

Here at Abbey Memorials we believe in transparent pricing which means NO HIDDEN CHARGES in our Quotation-Order forms. Our website prices are the base prices for each model but all individual personalised written quotations that we prepare and issue will account for any additional charges that may apply - depending upon the burial ground regulations, the location of the burial ground in the UK, the proposed inscription and any other feature you ask us to quote for. For example, our Distance Area Charges can be found here: Areas we supply.

Why cannot you allocate my order to stock when I place my order?

Allocating an order to stock - or ordering non-stock items from our overseas suppliers - can only take place when the permit has been granted and the second deposit has been paid. This is in case the permit is denied or varied by the Burial Authority (forcing a change in the memorial order) or a customer delays paying their second deposit.

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