Coronavirus Message

Covid 19 and Supply Delays Message Please read: Updated November 2021

Our memorials are made to order by highly skilled craftsmen and women. Each is personalised to the needs of the customer. There are many stages involved. Memorial installations therefore take time.

We need to make you aware that there are currently delays in supplying and installing memorials:

  • Some cemetery offices are still having staff work from home due to Covid 19 which is increasing the time it takes to obtain a permit. Delays of up to three months have been experienced with some cemeteries in 2021. When this happens it delays our ordering of stone from our suppliers.

  • We source high quality stone direct from Italy, China and India. By cutting out middlemen we can offer the very best memorial prices. Our suppliers’ production capacities have been cut due to Covid 19 related issues in those countries. Covid 19 has not gone away. It is therefore currently taking longer than usual to get our orders of stone processed by our overseas suppliers.

  • There are major supply issues around the world due to serious shipping problems – too many goods are chasing too few containers, plus delayed shipping times, congested ports and sky-rocketing shipping rates. It is now taking longer for the stone to arrive in the UK. We have no control over this.

  • A UK shortgage of HGV drivers means that it is taking longer to get our stone from the docks to our yard because there are too many goods chasing too few lorries. We have no control over this.

PLEASE DO NOT PLACE AN ORDER UNLESS YOU ACCEPT THAT THIS IS NOT A QUICK PROCESS AND THAT DELAYS CAN OCCUR. WE WILL ONLY ACCEPT AN ORDER ON THAT UNDERSTANDING. WE WILL REMIND CUSTOMERS OF THE PROCESS AT EACH KEY STAGE ie QUOTATION, PERMIT APPLICATION, PERMIT APPROVAL, DEPOSIT PAYMENT AND ORDER CONFIRMATION.